ICBC Glass Express Burnaby
When you’re dealing with a damaged windshield or auto glass, the last thing you want is added stress. At Glass Labs, we are proud to be an approved Insurance Corporation of British Columbia (ICBC) Glass Express facility in Burnaby, BC—which means we handle your claim, coordinate directly with ICBC, and aim to get you back on the road quickly and with confidence.
With many competitors emphasizing their ICBC approval and same-day service, we go further: fast mobile response, OEM-quality materials, certified technicians, transparent pricing, and a promise to simplify your experience.
Services Covered Under ICBC Glass Express at Glass Labs
- Chip repair and rock chip repair (eligible under many ICBC claims)
- Windshield repair and replacement (front & rear)
- Side window and door glass repair / replacement
- Vent glass, quarter glass and specialty vehicle glass services
- Mobile service and same-day response across Burnaby
Whether your vehicle has a minor chip covered under your policy or you need a full replacement to meet safety standards, we make sure your service aligns with ICBC Glass Express requirements and is handled professionally.
Our Process for ICBC Glass Express Claims
- Contact Glass Labs and provide your vehicle information.
- Our team inspects the damage and confirms whether repair or replacement is required.
- If eligible, we generate your ICBC glass claim on your behalf and invoice ICBC directly.
- We perform the service—mobile or in-shop—as soon as possible.
- Post-service, we complete alignment, sensor calibration if necessary, and final quality inspection.
- You drive away safely, with no stress, no hidden fees, and confidence in the work done.
Why Choose an ICBC-Approved Facility?
By choosing Glass Labs, you benefit from:
- Direct claim processing with ICBC – we handle all paperwork and invoicing.
- Windshield repair or replacement – our certified technicians ensure the job is done safely and correctly.
- Full service and warranty – every replacement comes with a limited glass warranty.
- Transparent billing – if a deductible applies, we collect it on-site; otherwise, repairs are covered.
Note: Chip repairs are only covered when performed at ICBC-approved facilities like Glass Labs.
Book Your ICBC Glass Express Service Today
If you’ve experienced any form of auto glass damage in Burnaby—whether a chip, cracked windshield or broken window—trust Glass Labs as your ICBC-approved Glass Express provider. Call us at 604-200-9000 or visit us at 5292 Imperial St, Burnaby, BC V5J 1E4.
Save time, avoid hassle, and get your vehicle restored with confidence.
- Auto Glass Is Our Specialty
We Repair With Precision
Proudly Serving Burnaby & Surrounding Areas
Whether you’re commuting through Metrotown, Brentwood, Edmonds, or anywhere in between, Glass Labs provides trusted auto glass repair service wherever you are. With our flexible scheduling and mobile service, getting your glass fixed has never been easier.

Reliable Repairs
We take pride in reducing your stress and delivering a fast, hassle-free auto glass repair experience.

Fast Service
From rock chip repair to full windshield replacements—we use quality materials to get you back on the road safely, often the same day.

Flexible Appointments
We're available from 9:00 AM to 5:00 PM and can work around your schedule.

Certified Technicians
Every technician is trained, certified, and experienced. We make sure your glass repair is done right the first time.
- ICBC Glass Express
ICBC Glass Express Claims Made Easy at Glass Labs
Has your windshield been damaged or chipped? At Glass Labs, we are proud to be an ICBC-approved Glass Express facility in Burnaby, BC. This means we can handle your windshield and auto glass claims directly with ICBC, making the process quick, simple, and hassle-free.
Am I Covered?
If your vehicle has ICBC Comprehensive coverage, you may be eligible for a free windshield repair with no deductible. Chip repairs under a loonie in size, without residual damage in the driver’s line of sight, are typically covered. Our technicians will inspect your vehicle and confirm whether a repair or replacement is required, following ICBC and BC Motor Vehicle Act regulations.
- Real feedback from happy clients
Customer Reviews & Testimonials
EXCELLENT Based on 55 reviews Posted on Nikhil STrustindex verifies that the original source of the review is Google. Great service. Helpful staff, even went out of their way without affecting the pricing. The windshield replacement was swift and quick. Convenient payment options. Until the day this review is posted, its going good. Will comeback and edit the review if needed. Friendly and chatty staff who is fantastic at customer service and communication.Posted on ryan brandlTrustindex verifies that the original source of the review is Google. Good work, they repaired my glassPosted on Sandy ThomsonTrustindex verifies that the original source of the review is Google. They were extremely fast and efficient. Highly recommendedPosted on Nils EvensenTrustindex verifies that the original source of the review is Google. Amazing Windshield and glass replacement service. Treated me extremely well and we were done in no time.Posted on michaelTrustindex verifies that the original source of the review is Google. I had an amazing experience with Glass Labs. From the moment I got in touch, the team was super responsive, professional, and honest about everything. They booked me in right away, the service was fast, and the quality of the work was perfect. You can tell they really care about their customers and take pride in what they do. Their shop is clean, welcoming, and the whole process was smooth from start to finish. Pricing was fair, communication was clear, and my windshield looks brand new. Highly recommend Glass Labs to anyone needing auto glass work.Posted on Khalil OunpuuTrustindex verifies that the original source of the review is Google. Had a fast, simple and no hassle windshield replacement and couldn't be happier with the results 😁Posted on Jacob HayreTrustindex verifies that the original source of the review is Google. Great place and fast servicePosted on KB_FatimalTrustindex verifies that the original source of the review is Google. I like it so much
Get in Touch
Whether you’ve got a cracked windshield or just want to ask about mobile glass services, we’re here to help. Reach out by phone, email.

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- Windshield Repair
FAQs
What is ICBC Glass Express?
ICBC Glass Express is a program that allows approved auto glass shops—like Glass Labs—to repair or replace your windshield directly without requiring you to visit an ICBC claim centre.
Do I need to visit ICBC before coming to Glass Labs?
No. As an ICBC-approved Glass Express facility, we handle your claim, paperwork, and repair authorization on-site.
What documents do I need for an ICBC glass claim?
You only need your driver’s licence and insurance papers. We take care of the rest, including submitting the claim to ICBC.
Is my deductible covered for windshield repairs or replacement?
Windshield repairs are fully covered with no deductible for most ICBC plans. Replacement deductibles depend on your coverage (Comprehensive/Optional). We verify everything for you instantly.
How long does an ICBC windshield replacement take?
Most ICBC-approved windshield replacements take 60–90 minutes, depending on vehicle type and calibration requirements.